Optimize sending of reminder emails
We have had several issues on several sites lately where the reminder emails send after a task has been completed due to the reminders queuing up prior to being sent. This process should be optimized so there is not hours between the reminders queuing and sending. The publication looks very careless to users when reminders send after the users have completed the requested task. The latest one I saw the author completed the task around 9:30pm and the reminder went out about 2:30am the next morning.
This fix should be prioritized as in particular reviewers who receive an reminder AFTER they completed their score gets a REALLY BAD impression of our Journal (and let us know about it!) and seeing as difficult it is to get good reviewers to review for Journals nowadays, it should be a high priority not to upset those who do their job on time!