ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Reply function for emails in audit trail

Emails in the audit trail can easily be forwarded.  Provide the analogous functionality for replying to an email in the audit trail.
  • Sven Molter
  • Sep 29 2016
  • Open
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  • Admin
    Sven Molter commented
    16 Jan, 2020 03:35pm

    Hi All,

    Appreciate the follow up here. There are no changes to the status of this idea at this time. As a potential work around, while not an actual "reply", after click of the forward button you should be able to update the email address within the email so that it functions as a form of reply. I realize that's not as easy as simply clicking reply, but hopefully is a viable workaround.



  • commented
    16 Jan, 2020 02:46pm

    Any progress on this?  Even if the number of votes is modest, the improvement seems very simple.  Are there issues that this raises?

  • Guest commented
    19 Jul, 2019 01:05pm

    Any progress on this?  It doesn't seem like a complicated change!

  • commented
    23 Jun, 2017 04:51pm


    Is this a difficult change to make? (I meant to ask this about this suggestion, not the one about export audit trails.)

    - Reid

  • Admin
    Sven Molter commented
    23 Jun, 2017 02:38pm


    This idea is currently under review and consideration but has not been formally assigned to a release yet.


    Sven Molter

    Technical Support and Product Manager

    Clarivate Analytics

  • commented
    23 Jun, 2017 01:54pm

    Any progress on this?

  • +13