ScholarOne Manuscripts Ideas

I searched Ideas, and the FAQ site, and can't find anything about this. On a manuscript, we invited a reviewer. They accepted, and became "Reviewer 1." And returned their review. We invited two more reviewers to a manuscript. Both agreed. They became "Reviewer 2" and "Reviewer 3." Both Reviewer 2 and 3 did not return reviews in a timely fashion, so were unassigned. We invited another reviewer. He accepted, and became "Reviewer 4." When Reviewer 4 returned his review, and a decision letter was made on the paper, the ##COMMENTS_TO_AUTHOR## tag ended up generating this in the letter: Reviewer 1 comments blah blah blah (his review was more relevant than this) Reviewer 4 comments blah blah blah (pretty much sums up his review, ha ha) I know that myself or the EIC could have "reordered" the reviewers, to move Reviewer 4 into Reviewer 2's spot, but this is something that can get easily overlooked. The authors emailed, concerned that they didn't receive Reviewer 2 and Reviewer 3's comments. My suggestion is that if a reviewer is "unassigned" they lose their reviewer number, in the same sense that if a person declines a review, their "reviewer number" goes to the ether, and the person below them moves up a number, so to speak.