ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Link email templates to the submission type

When we invite reviewers, there are different templates for each type of paper (case studies, research articles, etc.). However, the editors have to manually choose the correct template, rather than the correct template appearing automatically to match the paper type.  Is it possible to make the right template appear automatically? This would avoid errors, which have been made several times when the editors are inviting reviewers.
  • Sven Molter
  • Sep 29 2016
  • Open
Editor: Assigning Reviewers
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  • Guest commented
    3 Oct, 2017 12:38pm

    This capability would be particularly helpful.  In addition to linking to manuscript type, it would be helpful if you could drill down more and link a specific decision letter for reject and transfer.  For example, we have multiple options for reject and transfer letters between our journals and it would be helpful if when we select a specific journal to transfer the manuscript to, only the letters for that journal appears when we create a draft email. We have had editors select the wrong letter on multiple occasions. 

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