ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Email template to notify Editor when manuscript returns to "Select Reviewers" queue

At the moment, if all reviewers decline and the manuscript moves back to the Select Reviewers queue, there is not email notification to indicate this. Currently there is only an email template triggered when the task is first made pending, but if the manuscript returns to that queue, which it often does, there is no notification.
  • Sven Molter
  • Sep 29 2016
  • Open
  • Attach files
  • commented
    10 May, 2017 06:34pm

    On our site, the staff is responsible for contacting potential reviewers.  We have this same problem.  I'd like a notification to go to the staff if a list is exhausted.

  • +64