ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Adding New Authors - eliminating duplicate accounts

It would be so much easier if the main search would be by last name, first name and not the email address. With the various email alias used by individuals this would cut down the number of duplicate accounts.
  • Sven Molter
  • Sep 29 2016
  • Open
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  • Katy Ladbrook commented
    4 May, 2018 03:21pm

    Would like to second this suggestion.

    The Author & Institutions step of the submission process requires the submitting author to search for existing user accounts of co-authors by email address. If they don't find an account which matches the email address they have they "Add Author" and create a new account.

    This results in lots of duplicate accounts being created because the email address has changed. Is it possible to change the search field to surname instead?


    If possible this would avoid the biggest cause of  duplicated user accounts. I now have so many I have had  to abandon  merging duplicates.

  • +21