Clarivate Analytics logo

Email Templates - Need added features such as bold, italic, underline

Having the ability to include simple editing features in the email templates, such as bold, italic and underline (and text color would be nice, too) would help make our communications with users less sterile. In particular, when we send broadcast emails to our users (announcements, notifications, etc.), we would like to make the text stand out. Currently, I am able to add html code to the text in the "configure instructions" areas of the site, and I attempted to do the same in an email template (for example:  Hello!  to italicize), but it simply shows the code in the actual email. When can we begin to make emails ~look~ as good as the site from which they come? Thanks!
  • Sven Molter
  • Sep 29 2016
  • Coming Soon
  • Attach files
  • Dave commented
    March 2, 2017 16:59

    I fully support this. The e-mails in S1, look terrible quite frankly. They are years out of date and behind the times. We must be able to do more to configure these.

  • liying zhang commented
    July 14, 2017 01:43

    need add images

  • Test Test commented
    October 3, 2017 12:45

    test

  • Katy Ladbrook commented
    May 4, 2018 15:43

    Very much support this suggestion.

    Being able to add html code to the email templates to format their appearance would make them easier to read and make it more likely for instructions to be followed.

    The default format is so poor that I have some emails sent  to my email so that I can sort it out before forwarding on to the authors. It's a big waste of my time but otherwise it looks terrible.

    I particular would like to be able to embed links, make bullet points and format the style of text.