ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Email Templates - Need added features such as bold, italic, underline

Having the ability to include simple editing features in the email templates, such as bold, italic and underline (and text color would be nice, too) would help make our communications with users less sterile. In particular, when we send broadcast emails to our users (announcements, notifications, etc.), we would like to make the text stand out. Currently, I am able to add html code to the text in the "configure instructions" areas of the site, and I attempted to do the same in an email template (for example:  Hello!  to italicize), but it simply shows the code in the actual email. When can we begin to make emails ~look~ as good as the site from which they come? Thanks!
  • Sven Molter
  • Sep 29 2016
  • Completed
  • Attach files
  • Admin
    Sven Molter commented
    27 Feb, 2020 03:33pm

    Hi All,

    This was released in the 4.26.1 release yesterday. Any questions please reach out to our support team at


  • Admin
    Sven Molter commented
    2 Jan, 2020 03:26pm

    Hi All, Appreciate all the comments and passion for HTML emails. Totally agree! This functionality is actually available, but is currently in beta with a few known issues which are being resolved in February with the 4.26.1 release. Once the February 2020 (4.26.1) release occurs contact your Engagement Manager to activate HTML emails. Thanks!

  • Guest commented
    29 Dec, 2019 05:04pm

    I'm fully supported this this suggestion is very halpful for all thank you.

  • Guest commented
    7 Aug, 2019 05:52pm




  • Guest commented
    7 Aug, 2019 01:31pm

    This is very much needed and long overdue!  I  support this!

  • Guest commented
    7 Aug, 2019 12:28pm

    Absolutely supported. 

    Sometimes we need to highlight some parts of the messages and what we do now here is to use CAPS,  which doesn't have the same effect intended.
    These features would make our work easier and the mesages will have a modern look.


    Leonardo Ferreira

    RBZ Publishing Assistant

    (Brazilian Journal of Animal Science

  • Fay Ling commented
    6 Aug, 2019 06:11pm

    This is a long overdue feature, it will make the ScholarOne emails more presentable.

  • commented
    6 Aug, 2019 05:03pm

    This request is old. We are looking forward to an editable email.

  • Guest commented
    6 Aug, 2019 05:01pm

    This would/will be great!



  • Sheral Danker commented
    6 Aug, 2019 04:50pm

    This feature will be absolutely great!

    Kind regards,

    Sheral Danker | Manuscript Tracking Specialist, Geophysics & Interpretation
    +1.918.497.5508 direct
    Society of Exploration Geophysicists (SEG)
    8801 South Yale Ave, Ste. 500 Tulsa, OK 74137 USA

  • Guest commented
    10 Apr, 2019 06:33pm

    I fully support this.

  • Guest commented
    26 Feb, 2019 02:41pm

    I support this enhancement and agree that our emails look out-of-date. Would like to see editing features mentioned (especially color and highlighting)

  • Katy Ladbrook commented
    4 May, 2018 03:43pm

    Very much support this suggestion.

    Being able to add html code to the email templates to format their appearance would make them easier to read and make it more likely for instructions to be followed.

    The default format is so poor that I have some emails sent  to my email so that I can sort it out before forwarding on to the authors. It's a big waste of my time but otherwise it looks terrible.

    I particular would like to be able to embed links, make bullet points and format the style of text.

  • Guest commented
    14 Jul, 2017 01:43am

    need add images

  • Guest commented
    2 Mar, 2017 04:59pm

    I fully support this. The e-mails in S1, look terrible quite frankly. They are years out of date and behind the times. We must be able to do more to configure these.

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