ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
It would be most useful if an automated email was sent to an author advising the merging of ScholarOne accounts if the email address used for that account matches an existing secondary or cc email address on a different user account. This would help in the management of duplicate S1 accounts and would help authors be more aware of ensuring that their primary account is used where possible.