ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
We've seen some confusion around the password reset expiration dates being listed in deadline reminder emails where the link expiration date was interpreted as the paper deadline. Would it be possible to update the standard text to read: "Please note that the single use password reset link will expire on" as opposed to the current "Please note that the single use link will expire on"? This might help provide additional clarity. Thanks!