ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
It would be really useful if, when performing reviewer reports, to also be able to see any comments on their accounts. e.g. high rate of declining reviews, but a comment saying they're suffering serious illness. It would go a long way to fairer evaluations.