ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
Most of our editors don't scroll down far enough to know it's there and end up complaining that they can't search by editorial review board members, or creating duplicate accounts. We've shown them and told them multiple times, but the issue persists, probably just because it's not immediately visible.