ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
If a journal is using the Reviewer Connect feature, Reviewer Connect generates possible reviewer suggestions. Sometimes these reviewer suggestions are spot on, while other times, the suggestion is incredibly far off the wall. We recommend allowing feedback, whereby a user can (for instance) "thumbs up" if a reviewer suggestion may be a good match. Similarly, if a suggestion is generated and it is not a good match, the user could provide feedback (like a "thumbs down"). This way the system can learn from the suggestions it is providing and potentially make better matched recommendations.