ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
When trying to send broadcast emails to all the users, the system crashes because there are too many recipients. Therefore, I would like to propose to add more filters such as "Authors who have never submitted" or options that can exclude certain group of people.
Use any existing report that currently contains the desired recipients
Keep one report designated as an email “filtering” report and then edit this report as a first
step to sending an email, as follows:
a. First time through: on the [Enrollment] tab, click on the [Reports] icon, then the
[Shared] report directory and locate the [Email Filter - Standard Report] (under the
[State] folder), click on [Memorize Report] to create a copy in your [Custom] report
directory.
b. Subsquent times through: on the [Enrollment] tab, click on the [Reports] icon, then
the [Custom] report directory and locate your copy of the Email filter report.
c. Click on [Edit Report]
d. Click on [Standard Filters] and/or [Data & Format Options] to create a report that
contains the desired members (Youth, Volunteers and/or Contacts) for your email.
e. Click on [Save] before leaving any screen.
f. Click on [View Report] to ensure that the filters are correctly set.