ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
The new 6MB restriction on attached files sometimes is a problem. Please increase this to 10MB or add a work around where an exception can be authorized to send a larger file.
We need a 10 or 20mB files size limit for email attachments at all steps. It is especially problematic when sending out files for pre-review or reviewing directly if S1 is not readily available for the process.
In general, when attaching files to an email, you can be pretty confident that up to 10 MB of attachments will be okay. Today, few email servers have smaller limits than this (though some old office set ups may have lower limits).
6 MB is a ridiculous limit in this day and age. Some manuscripts are >6 MB and so the editors can't send a marked up pdf to the authors.