ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Warning message if attachments don't send due to size limit

I have been experiencing issues with iThenticate reports not attaching to ScholarOne emails due to the size limit (6 MB). It would be very useful to have a dialog box come up warning you of this before sending, as there is when you have selected but not attached an attachment. Otherwise I am unaware that the sending of the attachment has failed.

Additionally, a bump up of the size limit by a few MB would be greatly appreciated. Perhaps 10 MB? Most normal emails sit at 25 MB size limits.

  • Guest
  • Feb 18 2021
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