ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Create abandoned submission emails to prompt authors of unfinished drafts to return to the system and submit

We'd like to have access to create emails targeted at abandoned submissions in the system that encourages authors to finish their submission. This would benefit us because it would help retain authors, and could give us the opportunity to understand why someone abandoned the submission and improve the experience for future authors. This would also benefit article transfers where authors get right up to the point of submitting the transfer to the new journal but never do and we aren't sure why.

  • Guest
  • Oct 26 2020
  • Open
  • Attach files
  • lewis hamilton commented
    8 Sep, 2021 09:31am

    Reading a manuscript out loud may sound like a huge waste of time, but you will be surprised just how many oopsies you can catch when you hear your words instead of think them.

  • Sam Perkins commented
    27 Oct, 2020 09:56am

    Yes please!