ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
There should be a way to put a link at the bottom of the acceptance decision letter (similar to a read receipt) that when clicked causes ScholarOne to record the author’s acknowledgment of instructions. This way if an author tries to submit final files without clicking, they receive a notice that they can't complete their submission of the files until they click the acknowledgment link.