ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
The alert "Computer has been linked to multiple submissions by other users" is impossible to act upon as it doesn't say which other submissions came from that computer. These should ideally be listed underneath the alert. It would be even more useful to give the IP address itself and its apparent location, so we can compare that to the author's location.