ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
The “Decision Comments” box data the EIC, or CO-EIC, uses is not shared with the authors. There is no tag to pull the comments into a decision letter to authors and reviewers. Authors will miss key items to improve on their manuscripts that the CO-EIC wanted making extra work for authors and the administrator (me) in finding these comments and passing them along.