ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
You know the manuscript ID so it's easier to find the reviewer who's email was returned as undelivered. Saves a lot of time searching for that specific reviewer. When you have the ID then at least you can go to that paper and check the email. I add the ID in the subject line so when I receive the email saying the email for this person is not delivered I can check the specific ID.