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The Influence of Perceived Usefulness, Perceived Ease of Use and Social Influence on Internet Banking Satisfaction in Tanzania

The study aims at filling in the gap in the literature review by focusing on the impacts of Perceived usefulness, Perceived ease of use and Social influence towards customer satisfactions in the banking industry of Tanzania. The beneficiaries will be Internet Service Providers, Internet banking customers, Banking industry and the Tanzanian Government as policy makers and future academia in the Internet Banking arena.

  • Kagoya Sumaya. M
  • Mar 11 2019
  • Archived
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