ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
When a manuscript is out with the authors (waiting for them to create and submit a revision), it appears in the 'Manuscripts Awaiting Revision' list on the Admin/Assistant Editor Centre Dashboard.
When this deadline expires, it just disappears from these lists, and becomes untrackable unless you do a specific advanced search for it.
However the manuscript is still on the books of the journal, so should appear somewhere in one (and only one) of the lists on the dashboard.
Please stop manuscripts disappearing from these lists. There is already a list entitled 'Overdue Manuscripts Awaiting Revision' - why don't these submissions move into this list rather than just disappearing?