ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
The "contact" email fields are very powerful, but the concept needs to be explained, especially as the maintenance of these fields is not often needed.
Every bit of additional clarity helps (as is demonstrated on the same page for "Invitation Reminders")
>> My suggestion is to add explanatory text to the screen.. Mockup attached.
Thanks
Stefan