ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
When authors upload their production files they see a section called Reference Preview. This shows the author names in a different format from the ribbon and the author list causing authors write to ask for changes to their name presentation. There is no clear advice to authors as to which version of their name is the version of record. Please make author names have one format.