ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
If a reviewer uploads a file and the comments to author box is left blank, the decision letter states "no comments" meaning without additional effort from the Editor, editing the text of the decision letter, the author is left not knowing to look for an attachment.