ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
Admins frequently select and invite reviewers, or perform other tasks, on behalf of editors. When looking at a user profile reviewer summary, you can see who actually selected/invited a reviewer, but when running COGNOS reports, the system will only pull the person assigned the role associated with the task (for example, the AE "owns" the select/invite reviewers task, so the report shows the AE as the task performer, even when an admin performed the task.) For accurate data pulls on AE/Editor/Admin activity, COGNOS needs to pull the actual task performer, not the assumed task performer.