ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Ringgold Institution Field type ahead search is not always helpful

if UK users enter 'UCL' but are referring to University College London' in the institution field, the drop down list only expands to show UCLA options.

Furthermore, while it is helpful to include departments, it might 'litter' the list making users give up and just stick with the free text entry anyway.

Is there a way to add weighting on search results based on user location? and can it prioritise the institution name at the parent level and allow the user to drill down further by department if they want to?

  • Rae De Guzman
  • Dec 11 2017
  • Completed
  • Attach files
  • Admin
    Sven Molter commented
    3 Jul, 2019 02:54pm

    With the improved searches UCL now shows as the first option when searching for UCL as opposed to UCLA.

  • Julia Hochbach commented
    18 Sep, 2018 02:11pm

    Hi Sven,

    That sounds great - looking forward to it. I have in the past often given up and used free text entry, precisely because as Rae says, the multiple departmental options clutter the list. It would be much better to have the institution (on its own, without any department) as the first result in the list.

  • Admin
    Sven Molter commented
    18 Sep, 2018 01:20pm

    Hi Rae,

    We're making improvements to the Ringgold search in 4.24. It works MUCH better now.  We've also updated some filtering issues ahead of the release.