ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

"Send Transferred Paper Back to Author" button - currently all "Unsubmit" emails pop up when this is clicked

Currently, when you hit "Send Transferred Paper Back to Author" button on papers that have been transferred IN to a receiving journal, this button causes all active templates in the System Emails > Manuscript is Unsubmitted section to pop up in separate windows. You then have to close out of the wrong emails and send the correct one. This is confusing to people inexperienced with transfers and opens up the possibility of the wrong e-mail being sent to the authors. Can this be changed so that only one window pops up (with the usual drop-down in the upper right, allowing you to select which template you want to send)?


  • Mary C
  • Oct 26 2017
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