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Rescinding reports: no automated reminders sent out.

Monthly Notices of the Royal Astronomical Society: Rescinding reports.

When we rescind a report, so that a reviewer can submit it again, the automated reminders don't get sent out, and have to be sent out manually.

We were informed by ScholarOne Support that "Once a reviewer submits their review any outstanding reminders not yet fired are cancelled. If that review is rescinded, reminders are not reformed nor reset to the triggered/sent."

Could this be fixed so that the automated reminders are reset once a review is rescinded?

  • ae@ras.org.uk
  • Aug 2 2017
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