ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

User prefix (Mr, Mrs, Dr) changes should carry across to all journals the account is linked to

Currently when the prefix (Mr, Mrs, Dr etc) is changed in an account, it only carries through for the journal you are logged into, rather than all of the journals the account is linked to. This means to change the prefix for all journals the account is linked to, you need to change it manually for each individual journal. This is problematic if an account was not created properly, or if the prefix needs to be changed to indicate a reviewer does/doesn't hold a PhD. It is also problematic for customer service reasons if a user has to change their account multiple times. As for other sections of a user's account, there should be the option of changes carrying through to each journal the account is linked to. 

  • May 19 2017
  • Open
  • Attach files