ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.
To allow journals to give extra recognition to reviewers who return outstanding reviews it would be great if the reviewer rating functionality was linked to an email template/templates.
For example if a rating above a certain number is given to a review, an automated email goes out from the editor to thank the reviewer (or pops up so the editor can add a personal note if they want to).