ScholarOne Manuscripts Ideas

ScholarOne Manuscripts Ideas is a community forum for clients to engage with each other and with the ScholarOne Product team around ways to improve the platform experience. Ideas submitted in this forum are useful in surfacing themes and items of critical importance to our users, prioritizing roadmap initiatives, and fine-tuning feature development.

Let Corresponding Authors Locate Co-Authors by Name rather than Email Address

This would solve so many problems! Co-authors aren't aware of personal email addresses linked to accounts. If they don't find the address they are familiar with, they input a new account. This is a waste of their time and results in a neverending onslaught of accounts to merge. The corresponding authors' search options should be as robust as possible to prevent the addition of new, duplicate accounts.
  • Sven Molter
  • Sep 30 2016
  • Open
Admin: Merging / Duplicate Accounts
  • Attach files
  • lbeeley@wiley.com commented
    22 Nov, 2018 04:38pm

    In addition, can the search by email address include secondary and cc email fields? Many people have multiple email addresses, many of which appear in the secondary or cc email address fields and these aren't included in the search, so even if the submitter is using a valid email that is in someone's profile, it doesn't get picked up in the search and the submitter ends up creating yet another profile for that person (because even if the email address is in the primary cc address field, S1 allows creation of another profile with that email as the primary email address). And then we have to research whether the submitter is using a newer email address or an old (and invalid) one for a coauthor before merging them.

  • Katy Ladbrook commented
    4 May, 2018 03:22pm

    Would like to second this suggestion.

    The Author & Institutions step of the submission process requires the submitting author to search for existing user accounts of co-authors by email address. If they don't find an account which matches the email address they have they "Add Author" and create a new account.

    This results in lots of duplicate accounts being created because the email address has changed. Is it possible to change the search field to surname instead?

    If possible this would avoid the biggest cause of  duplicated user accounts. I now have so many I have had  to abandon  merging duplicates.

  • +24

Related ideas